Description
This book is divided into 10 chapters, each focusing on a key aspect of quality, productivity, and market dominance. Chapter 1 lays the foundation for quality by defining its importance, establishing standards, and discussing measurement and monitoring techniques. Chapter 2 delves into productivity enhancement, covering topics such as identifying bottlenecks, streamlining processes, and optimizing resource utilization.
Chapter 3 explores market dominance strategies, emphasizing the importance of understanding market dynamics, building a strong brand, and expanding market share. Chapter 4 focuses on performance measurement and analysis, discussing the establishment of key performance indicators (KPIs), data collection and analysis techniques, and benchmarking against industry standards.
Chapter 5 examines the role of leadership in quality and productivity, outlining the qualities of effective leaders and their impact on fostering a culture of quality. Chapter 6 provides an overview of quality management systems (QMS), including ISO 9000, Six Sigma, and lean manufacturing principles.
Chapter 7 discusses customer relationship management (CRM), highlighting the importance of building strong relationships, understanding customer needs, and providing excellent customer service. Chapter 8 explores supply chain management for quality, covering supplier relationships, raw material quality, and supply chain optimization.
Chapter 9 examines the role of innovation in quality, emphasizing the importance of creativity, collaboration, and measurement. Chapter 10 concludes the book by discussing the future of quality and productivity, exploring emerging technologies and trends.
Throughout the book, Pasquale De Marco provides real-world examples and case studies to illustrate the practical application of the concepts discussed. This book is an essential resource for business leaders, managers, and professionals seeking to improve their organization’s quality, productivity, and market position.
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Language : English
Dimensions : 6 x 9 inches
Pages : 175 pages
Pasquale De Marco stands as a prolific author whose literary prowess knows no bounds. With a passion for storytelling that transcends genres, he has made a name for himself as a versatile writer with the extraordinary ability to captivate readers across diverse literary landscapes. His journey as an author is marked by an insatiable curiosity, a love for the written word, and a relentless commitment to sharing knowledge and experiences with the world.
Pasquale De Marco collaborates with a dedicated team of ghostreaders who assist him in evaluating and editing the manuscripts. His collaborators are not only skilled professionals but also avid readers who purchase and read books as a personal hobby. This unique blend of creativity allows Pasquale to push the boundaries of traditional publishing, making literature more accessible and diverse.
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